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Decrypt and uninstall Sophos v5.50

Darren James

Hi,

I have an old work laptop for personal use, that has Windows 7 and Sophos v5.50, I would like to reinstall windows on it but no longer work at the company it was supplied by so am not able to hook into IT support.

Is there a way to remove and Decrypt and uninstall Sophos v5.50 but leaving Windows as it is so I can reinstall windows at later date.

Thanks & rgrds

Darren



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  • +1

    Hi Darren,

    Have you seen this document? 

    Thank you,

    Bob

  • 0 in reply to Bianson

    Hi Bob,

    Tried to follow the doc but could not find anywhere on the pc where to check for the tamper protection.

    I then moved onto the next steps and the only app to uninstall related to Sophos / Safeguard is Sophos Safeguard 5.50.1 client, i try to uninstall it but get the following error:

    Error 25200 Uninstallation is not possible because a policy does not allow it.

    I've checked policies on pc and can not find anything related, checked in local policy Security Policy and Group Policy mgt

    I did manage to uninstall the following:

    Sophos Safeguard preinstall 5.50.1 and Sophos Safeguard 5.50.1 client Configuration

  • +2 in reply to Darren James

    Hello Darren,

    seems that Uninstallation allowed was set to No in the last SafeGuard (not any Windows) policy. I fear you can't work around this (you'd at least need an appropriate Client Configuration package).

    Christian

  • 0 in reply to QC

    Hi Christian,

    Does that mean I need a new hard disk? or can i wipe the current one without corruption and install fresh windows then?

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