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Cannot Obtain Computer Key

When attempting a C/R on one computer, I receive an error that reads "Cannot obtain computer key" I can also get the C/R system to give me the error of "Cannot obtain user key". What makes this frustrating is that I can find both the computer key and the user key in the MC. So far I have tried all the suggestions I could find (Checking date/time in bios, verifying computer name, verified user name (even ran it without a user), 

Additionally, when I follow the instruction for accessing data by slaving hard drives, I receive an error when trying to add the key to my user "An error has occured during key generation"

Basically, at this point, I am unable to unlock the computer or recover files. 

Any suggestions?

Dan



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