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Laptop not receiving bitlocker policy to encrypt.

Shazad Mohammed

We have created a new site OU and added 2 laptops to that OU and installed the SafeGuard client but the laptop will not encrypt.

When the machine is polling to receive policy and key I get the following message. I am thinking that the encryption policy is not being exchanged or pushed but synced SafeGuard console with the DC multiple times.



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    Has the new OU been picked up by the Sophos console?

    I would do a full manual sync and make sure the OU shows up in the console and not just within AD. I would suspect that the policy isn't being pushed yet because Sophos doesn't know to which container to put the PC in yet?

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  • 0

    Has the new OU been picked up by the Sophos console?

    I would do a full manual sync and make sure the OU shows up in the console and not just within AD. I would suspect that the policy isn't being pushed yet because Sophos doesn't know to which container to put the PC in yet?

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