safeguard is loading os now !

Question

safeguard is loading os now! 
 reading sector failed 
 system halted 
 
 How to resolved this issue? Please give a proper solution ASAP.

FormerMember · Answer

Hi Ajit, 
 Could you provide some basic information to your issue please, ie: 
 - What version of SafeGuard are you running (6.0, 6.10, 7.0, 8.0 etc)? - Is it Easy or Enterprise? - Full Disk Encryption or BitLocker? - What Operating System are you running? - What's the make / model of your laptop? If applicable. - Have you tried any troubleshooting / KBs so far? 
 In most of the cases the issue is fixed by using Shift+F6 (or Shift+Fn+F6 if your laptop has a Function key). Instructions how to use hotkeys can be found here: http://www.sophos.com/support/knowledgebase/article/111919.html If using the keys above doesn't solve it please go to BIOS > check SATA controller settings > change from the existing value to ATA/IDE/compatible/legacy and try again (without and then - if needed - with the hotkeys).