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Adding SGN to devices already encrypted with BitLocker

SamirPatel

Apologies if this is a duplicate, I thought I posted this yesterday but I can't see it anywhere on the forum today.

Does the following also apply to v8 of SafeGuard products? community.sophos.com/.../73860

We have a customer who is looking at deploying SafeGuard Enterprise for full disk encryption, where they already have around 25 devices with standalone BitLocker.

Thanks in advance

Samir



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  • FormerMember
    0 FormerMember

    Hello Samir,

    Yes that still applies!

  • 0 in reply to FormerMember

    I have Windows 10 Anniversary Edition systems with Bitlocker already enable.  I have installed the client and configuration package for SGN 8, however the client is not contacting the server and correspondingly not synchronizing.

    I additionally don't want the user logon experience to change. They now see two options to logon. The one they had as well as one with the Safeguard logo.

    Is there a troubleshooting article you can point me to for the client not connecting?

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  • 0 in reply to FormerMember

    I have Windows 10 Anniversary Edition systems with Bitlocker already enable.  I have installed the client and configuration package for SGN 8, however the client is not contacting the server and correspondingly not synchronizing.

    I additionally don't want the user logon experience to change. They now see two options to logon. The one they had as well as one with the Safeguard logo.

    Is there a troubleshooting article you can point me to for the client not connecting?

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