Hello,
We installed SafeGuard Enterprise Client 7.0.2 on a Windows 10 client and we encrypted its Boot Volume using a Device Protection policy.
The Bitlocker PIN was asked to user and the Bitlocker encryption has finished.
However, we are unable to retrieve a recovery key (menu Tools > Recovery) in SafeGuard Management Center. A "Invalid drive" error message is shown.
Is there a way to force the Windows 10 client to send the Bitlocker recovery key to SafeGuard Server ?
Or is there another solution to correct this problem ?
We are knowing the current PIN used at startup by Bitlocker encryption.
Thank you by advance.
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