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Safeguard 5.61 installation fails "too many users logged on to the machine"

LPotter

Hi folks,

I have tried installing Safeguard 5.61 on several machines and got the same error message "Installation failed. You cannot install the encryption agent because too many users are logged on to the machine." I have logged off, back on again, and rebooted with the same result on all. I can't help but feel like I'm missing one dumb detail. Thoughts?

:57203


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    I have tried installing it from the console using the Protect Computers Wizard, and installing it directly on the endpoint by navigating it to the SophosUpdate folder on the server. I have used my credentials in the wizard while logged on to the machine as myself with the same result. I'm not sure what else to try.

    :57289
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    I have tried installing it from the console using the Protect Computers Wizard, and installing it directly on the endpoint by navigating it to the SophosUpdate folder on the server. I have used my credentials in the wizard while logged on to the machine as myself with the same result. I'm not sure what else to try.

    :57289
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