This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

New Install of Management Center Won't Open

Installing SafeGuard Enterprise and the Management Center won't open. When I start the program, the following error is displayed:

“The database you’’’’re using does not match the current software version. Please update or migrate the database. The application will close now.”

Since it won't open, I have not yet gotten into the Management Center to run the first-time configuration to set the database, so I don't know what database this is looking at. Have I missed a step somewhere?

Any help would be appreciated.

:29647


This thread was automatically locked due to age.
Parents
  • Hi!

    Same problem here after updating from 6.0 to 6.1, because I cannot figure out how to migrate the database without SQL Server Management Studio (which is not available (for SQLExpress?! Tried a download from MS called SQL Management Studio but after installing I only got some "Install Center")).

    Had originally 5.6 installed with the SafeGuard Wizard (that installed a SQL Express), then updated to 6.0, which also caused no problems at all, but now our server is down.

    Also tried the Best Practice suggestion "Run MigrateSGN..." with sqlcmd, that fails because of an "Unknown Option" error. Wrong syntax?

    Also tried your suggestion deleting the xml files. Works fine so far, but doesn't renew my database ;-)

    Any other tricks updating/migrate it?

    :48896
Reply
  • Hi!

    Same problem here after updating from 6.0 to 6.1, because I cannot figure out how to migrate the database without SQL Server Management Studio (which is not available (for SQLExpress?! Tried a download from MS called SQL Management Studio but after installing I only got some "Install Center")).

    Had originally 5.6 installed with the SafeGuard Wizard (that installed a SQL Express), then updated to 6.0, which also caused no problems at all, but now our server is down.

    Also tried the Best Practice suggestion "Run MigrateSGN..." with sqlcmd, that fails because of an "Unknown Option" error. Wrong syntax?

    Also tried your suggestion deleting the xml files. Works fine so far, but doesn't renew my database ;-)

    Any other tricks updating/migrate it?

    :48896
Children
No Data