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SGM 409: Fatal Error Occurred

jbrun

On occassion I am getting the error: SGM 409: Fatal Error Occurred.  I then have to turn off my laptop, and try booting up again, sometimes multiple times.  Is anyone else seeing this? I have SafeGuard 5.60 installed. 

Thank you.

:35199


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    Hi jbrun,

    SGM409 can occurs when there is an SATA Raid Controller installed and the POA fails to load successfully.

    Depending on manufacturers implementation in the BIOS, you could try to change the default settings for the controller to a "compatibility" or "combined" mode manually or trying the Shift+F6 hotkey to switch from ATA to Int13 support.

    See KBA "107781 - SafeGuard Enterprise: Hotkeys and the POA" for more information on POA hotkeys.

    Regards,

    ChrisD

    :37015
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  • 0

    Hi jbrun,

    SGM409 can occurs when there is an SATA Raid Controller installed and the POA fails to load successfully.

    Depending on manufacturers implementation in the BIOS, you could try to change the default settings for the controller to a "compatibility" or "combined" mode manually or trying the Shift+F6 hotkey to switch from ATA to Int13 support.

    See KBA "107781 - SafeGuard Enterprise: Hotkeys and the POA" for more information on POA hotkeys.

    Regards,

    ChrisD

    :37015
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