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Safeguard credential provider password field doesn't work

STHN

Hello,

recently I have seen this on a Surface 3 and a Dell Venue 11 (7130) both wint Windows 8.1 and SGN 7.0.

After installing the client and the first logon to windows after POA the password field of the Safeguard Crential Provider doesn't take any input of characters. Just nothing happens. If the Windows credential provider is sued the system shuts down after entering the password.

Has anyone seen this before?

Thank you in advance!

Cheers,

STHN

:57848


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  • FormerMember
    0 FormerMember
    Hello STHN,

    Windows shutting down when you login through the Windows tile is to be expected, this ensures you log into the correct tile.
    As for the SafeGuard tile not taking any input of characters this is not something I've seen before, very strange indeed.
    What version of Windows 8.1 are those devices running (Pro/Enterprise/RT etc)?
    Do you have other machines that are working? If so, anything that differentiates those machines in terms of setup?
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  • FormerMember
    0 FormerMember
    Hello STHN,

    Windows shutting down when you login through the Windows tile is to be expected, this ensures you log into the correct tile.
    As for the SafeGuard tile not taking any input of characters this is not something I've seen before, very strange indeed.
    What version of Windows 8.1 are those devices running (Pro/Enterprise/RT etc)?
    Do you have other machines that are working? If so, anything that differentiates those machines in terms of setup?
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