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Lost or Stolen Laptop

Currently running Safeguard Enterprise 7 with whole disk encryption on all of our laptops and running through potential scenarios of users losing their laptops. What steps, if any, can be done through Safeguard Management Center to mitigate risk on a lost/stolen laptop where the user has made their POA login known or readily accessible? (for instance, if they left their credentials accessible on a sticky note or something similarly ridiculous)

I realize remote wipe isn't an option; but with a public facing SGN site for client synchronization, are there any creative policies that can effectively render the laptop unusable once a logged-in, stolen laptop syncronizes with the SGN server?

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0 kire over 9 years ago

I submitted a support request for this same question. Slightly different but the same. I want to know the best practices for a lost or stolen laptop. What should I do within the console to "disable" or "lock" the computer? I realize probably the best case would be to disable the user account and computer account in AD would be the best approach but adding another layer of disabling in the Sophos console would seem to be a good option as well.
Please advise.
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0 SimonUOL over 9 years ago

You can change the password in the poa by changing the certificate for the user in the management centre.

The attacker will need to log onto to the laptop and connect to the internet though.

You will also be using a licence from your licence file for the laptop until you delete it from the management centre as we'll.
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