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lcencvm.sys cause bluescreen when run Trend Micro full scan

Azwan

Hi Guys,

Does anybody encounter this issue?. currently we facing this issue on notebook HP ProBook 4440s with Trend Micro AV installed.

BOSD only happen when full scan running and access file lcencvm.sys, support case is open and still waiting feedback from support, however just try my luck here if anyone have encounter same issue or have the solution. Thanks

:41463


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    Hi Chris,

    Current  Safeguard agent for Notebook which encounter this issue is already  version is 6.0.0.1.

    I have contact support and Hot Fix for file lcencvm.sys created and pending for customer to verify if the Hot fix solve the issue.

    I'll revert back thestatus regarding this issue ionce receive feedback from customer. Thanks

    :41511
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  • 0

    Hi Chris,

    Current  Safeguard agent for Notebook which encounter this issue is already  version is 6.0.0.1.

    I have contact support and Hot Fix for file lcencvm.sys created and pending for customer to verify if the Hot fix solve the issue.

    I'll revert back thestatus regarding this issue ionce receive feedback from customer. Thanks

    :41511
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