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lcencvm.sys cause bluescreen when run Trend Micro full scan

Hi Guys,

Does anybody encounter this issue?. currently we facing this issue on notebook HP ProBook 4440s with Trend Micro AV installed.

BOSD only happen when full scan running and access file lcencvm.sys, support case is open and still waiting feedback from support, however just try my luck here if anyone have encounter same issue or have the solution. Thanks

:41463


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  • Hi Azwan,

    a quick hint: we were facing a BSoD (PAGE_FAULT_BEYOND_END_OF_ALLOCATION) on machines with SafeGuard Enterprise (Data Exchange, or File Share module) version 6.00.0 and Trend Micro 10.3 on HP Folios.

    This was analyzed by Development and a fix for this BSoD is available in SafeGuard Enterprise version 6.00.1.

    Regards,

    ChrisD

    :41477
Reply
  • Hi Azwan,

    a quick hint: we were facing a BSoD (PAGE_FAULT_BEYOND_END_OF_ALLOCATION) on machines with SafeGuard Enterprise (Data Exchange, or File Share module) version 6.00.0 and Trend Micro 10.3 on HP Folios.

    This was analyzed by Development and a fix for this BSoD is available in SafeGuard Enterprise version 6.00.1.

    Regards,

    ChrisD

    :41477
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