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SGKernel folder on Desktop

SIXfoot5ins

Hi guys,

We're seeing our Mac users of Safeguard 6 and 6.0.1 with a folder on their desktop called SGKernel which they cant delete.

Has anyone else seen this or have a fix?

Thanks for all suggestions

:34025


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    Hi RL, weatherman, SIXfoot5ins,

    what you've observed on your Mac desktops is an empty folder (actually a shortcut to the sgkernel folder on the desktop), that cannot be deleted once SafeGuard for Mac 6.x was installed.

    This is a bug within Mac OS X, and has already been reported to Apple. The Apple ID for this issue is 12132377.

    Please mind that we cannot provide a fix for this issue directly as it is Operating System related and needs to be addressed by Apple directly.

    Take care,

    Chris

    :34403
Reply
  • 0

    Hi RL, weatherman, SIXfoot5ins,

    what you've observed on your Mac desktops is an empty folder (actually a shortcut to the sgkernel folder on the desktop), that cannot be deleted once SafeGuard for Mac 6.x was installed.

    This is a bug within Mac OS X, and has already been reported to Apple. The Apple ID for this issue is 12132377.

    Please mind that we cannot provide a fix for this issue directly as it is Operating System related and needs to be addressed by Apple directly.

    Take care,

    Chris

    :34403
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