Hi guys,
We're seeing our Mac users of Safeguard 6 and 6.0.1 with a folder on their desktop called SGKernel which they cant delete.
Has anyone else seen this or have a fix?
Thanks for all suggestions
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Hi guys,
We're seeing our Mac users of Safeguard 6 and 6.0.1 with a folder on their desktop called SGKernel which they cant delete.
Has anyone else seen this or have a fix?
Thanks for all suggestions
This appeared on 3 different MacBook Air but not on either MacMini or iMAXC at the dsame time as I updated to 10.7.5, but not necessarily becuase of that.
My solution was to decrypt and then un-install SG when the folder goes away. Then repeat the process and all is well.
It would be a very BAD IDEA to delete the file because you may not be able to restart your computer. Why i know this is embarrasing....
It would be really good if Sophos would say what is causing it to appear - is it a Sophos SG file that has been moved by a Mac update ot even a Trojan-Virus???
This appeared on 3 different MacBook Air but not on either MacMini or iMAXC at the dsame time as I updated to 10.7.5, but not necessarily becuase of that.
My solution was to decrypt and then un-install SG when the folder goes away. Then repeat the process and all is well.
It would be a very BAD IDEA to delete the file because you may not be able to restart your computer. Why i know this is embarrasing....
It would be really good if Sophos would say what is causing it to appear - is it a Sophos SG file that has been moved by a Mac update ot even a Trojan-Virus???