Unable to start the encryption in MS Surface book3.
the PIN option is not showing after the safeguard installation for encryption
We have formatted the laptop but till the auto encryption is not started after installaion ¬ getting the PIN option when manual bitlocker tries.
Please finfd the attached error &suggest us…
Does the MS surface 3 support SGN safeguard 8.1 encryption platform
Yes, the Surface does and will support SGN.
There's a few potential factors here though.
It would appear from your screenshot that your fallback policy is USB startup. For what could be many reasons (TPM disabled in BIOS/UEFI, hardware outdated, GPO settings conflicting - as the machine is a tablet/touch screen you need to make sure your GPOs takt this into account) - The TPM on THIS device is not available.
It's then fallen back to the next policy - use USB instead.
Could you please run (elevated command prompt) TPM.MSC on this machine and post the results please?
Please find the attched snap as here TPM is already enabled & unable to see the PIN(option) while encryption.
Other system of HP laptop is showing the proper PIN set option while encrytpion starts.
We want to enable the same setting to the MS surface 3
Please finfd the attached error &suggest us.
It's not the answer, but as a test have you tried to manually add a PIN to the device Paresh? At an elevated prompt - type
manage-bde -protectors -add -TPMAndPIN c:
If PIN is not working, that could be due to problems with your user account. Your user account might be corrupted and that can cause this problem to appear. To fix the issue, you need to convert your Microsoft account to a local account. After doing that, the problem with your PIN should be resolved.
Thanks for the update.
We have found the alternate solution to fix this using local computer policy.
PLease find the above snap & after that it will show the PIN option at the time encryption