unable to see the PIN Set options in microsoft surface boook3

Question

Unable to start the encryption in MS Surface book3. 
 
 the PIN option is not showing after the safeguard installation for encryption

MichaelMcLannahan · Accepted Answer

Yes, the Surface does and will support SGN. 
 There's a few potential factors here though. 
 
 It would appear from your screenshot that your fallback policy is USB startup. For what could be many reasons (TPM disabled in BIOS/UEFI, hardware outdated, GPO settings conflicting - as the machine is a tablet/touch screen you need to make sure your GPOs takt this into account) - The TPM on THIS device is not available. 
 
 It's then fallen back to the next policy - use USB instead. 
 Could you please run (elevated command prompt) TPM.MSC on this machine and post the results please?

paresh palav · Answer

HI, 
 We have formatted the laptop but till the auto encryption is not started after installaion &not getting the PIN option when manual bitlocker tries. 
 
 Please finfd the attached error &suggest us.

paresh palav · Answer

Hi Pristle, 
 Thanks for the update. 
 We have found the alternate solution to fix this using local computer policy.

PLease find the above snap & after that it will show the PIN option at the time encryption

MichaelMcLannahan · Answer

It's not the answer, but as a test have you tried to manually add a PIN to the device Paresh? At an elevated prompt - type 
 manage-bde -protectors -add -TPMAndPIN c:

unable to see the PIN Set options in microsoft surface boook3

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