Hi,
I am getting this error when trying to install the client installer via cmd.
Product: Sophos SafeGuard Client 8.10.0.323 -- Error 1935. An error occurred during the installation of assembly 'Microsoft.VC80.CRT,version="8.0.50727.6195",publicKeyToken="1fc8b3b9a1e18e3b",processorArchitecture="amd64",type="win32"'. Please refer to Help and Support for more information. HRESULT: 0x80073715. assembly interface: IAssemblyCacheItem, function: Commit, component: {844EFBA7-1C24-93B2-A01F-C8B3B9A1E18E}
I have searched and a couple of proposed fixes
https://community.sophos.com/kb/en-us/124301
Was already on version 8.0.2 so on the back of that i upgraded my server to 8.10 and updated all the client installers, pre install and poa.
which didn't fix the issue
This suggest fix refers to windows 1709 which i do not have this option in the latest 1803
https://community.sophos.com/kb/en-us/128152
So wasn't able to try that.
I use had been using: MSIEXEC /i c:\SGN\SGNclient64.msi POACFG=c:\SGN\POACFG_8_10.xml With the latest client, then running the patch afterwards. Thought maybe the patch fixed the issue so tried running the patch but didn't work because it didn't detect the client to patch it so then i tried this: MSIEXEC /i c:\SGN\SGNclient64.msi PATCH=C:\SGN\SGN8005Patch1804_x64.msp POACFG=c:\SGN\POACFG_8_10.xml to install the client and patch at the same time. Different error altogether.
Any ideas?
This thread was automatically locked due to age.
