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No login screen available when computer locked SGN 7

During an idle state,  (Windows + L) when the screen is blocked on a computer with Windows 7 Pro and SGN installed, sometimes we have problem do access to the desktop. While we try login to the desktop, this is not possible to enter the login and password because he is not there. I find the problem on this forum but we have other version of SGN (DEF85011). We use version 7.00.0.97 SGN and the problem is the same like in DEF85011.



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