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SEA cant connect to sea-dynamic.sophos.com; threat definitions not updated

MonarchPH

Hi All,

Email appliance is having trouble connecting to sea-dynamic.sophos.com

When I tried pinging sea-dynamic.sophos.com the result is:

Pinging sophos.vo.llnwd.net [203.77.191.0] with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

I'm currently using 8.8.8.8 as my DNS:

 

203.77.191.0 <--- this is a network address.

Does anyone here having the same problem as mine?

Have you got into any solutions?

Thanks,

tech



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  • 0 in reply to Davide Sezzi

    Hy,

    the Sophos support says it will detect any anomalies.

    MHA...

    This is the second time in 10 days..

     

    we wait for resolution

     

    Thanks

  • 0 in reply to Devis Basso

    this is the support response after having contacted it by telephone !!

    ****************

    Good morning,

    thank you for your report, the problem is well known and development is currently working to identify and resolve the situation, we will be careful notify you of the developments as soon as they are available.

    Pending further updates can ignore failed update notifications, the problem is not impacting on mail flow, and users can continue to work smoothly.

    Yours sincerely,

     

    ***********

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