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Error on Sophos Email appliances - host 127.0.0.1[127.0.0.1] said: 450 try later (in reply to end of DATA command)

Radek Tkaczyk

Hi Guys,

 

Our Sophos Email Appliances are showing an error and not delivering mail, which is stuck in the "Pre-Filter deferred" queue. 

We are also seeing this error:

host 127.0.0.1[127.0.0.1] said: 450 try later (in reply to end of DATA command)

 

Is anyone else getting this? Sophos Support say they are having a massive worldwide problem with Sophos Email Appliances today, but I'm not seeing anyone talking about the problem which I was expecting.

 

Thanks

 

Radek



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    This problem caused and outage to bussiness email almost 1 days.  Sophos engineer has fixed the problem since 7/7/2017.  But there is no explanation from sophos or local vendor how problem caused or how sophos will do to prevent this problem.   I think the service like this is an unacceptable level for bussiness when comparing to other securities product companys.  I'm still waiting for satisfication survey from sophos.

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  • 0

    This problem caused and outage to bussiness email almost 1 days.  Sophos engineer has fixed the problem since 7/7/2017.  But there is no explanation from sophos or local vendor how problem caused or how sophos will do to prevent this problem.   I think the service like this is an unacceptable level for bussiness when comparing to other securities product companys.  I'm still waiting for satisfication survey from sophos.

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