I need to quarantine all inbound email that contain a specific word either in the subject or body.
I have created a policy under Additional Policy.
Under Main Action I have set Message actions to Quarantine and Configuration to Spam.
This policy works great, but the Deliver and Approve Sender in the enduser's spam portal doesn't work. The approve part doesn't work but the Deliver part does.
It is very important that our endusers have the ability to Approve the Sender for above policy.
Can any tell me why this function doesn't work or how to make it work?
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