[#5864906] Sophos ES5000 appliance is failing to start a critical process

Question

Our monitoring systems have detected that your Sophos ES5000 appliance (XXXX.YYYYYYYYY.IT) is failing to start a critical process and should be investigated by Sophos Support. Services that may be affected are: - Administration Web Interface - End-user experience 
 
 How can I find and restart the service failing to start?

Red_Warrior · Answer

I was able to look up this error for you, the process that's restarting is the admin UI/apache. You may wish to contact support if you are having issues accessing the admin ui or receiving this EDN on an ongoing basis..