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Feature request: Quarantine, drop file(s) and continue for attachments with macros (office files)

Hello,

we are using Sophos Email Appliance and are faced with the great number of macro viruses that come to our mail system lately. Our first attempt on getting by this situation where the malware changes so quickly that neither the SEA nor our Sophos endpoint detects the malicious files was to drop all word (.doc, .docx) attachments and send the mails to the recipients without the attachments. However, this means that we have to release every single mail from the quarantine that contains "valid" word attachments sent to us by our customers or suppliers.

That's why I propose the following: We would like to see an option to drop the files only when the office file-type attachments contain macros so that all word/excel attachments without macros will arrive at the recipient without further actions required.

Best regards

Christian Hartmann

Scherdel GmbH, Marktredwitz, Germany



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  • Email appliance features at the moment can only be raised by support staff, please email support@sophos.com with any features you would like raised.

    Please be aware that we cannot guarantee the proposed changes will be made or provide any timelines for the request. Sophos would like to thank you for your time and effort in helping us to build a better product. We look forward in hearing from you

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  • My apologies, requests for the email appliance can be raised internally only at the moment,so I have raised one on your behalf ID number 12348216.

    For any future Email appliance requests please pop an email over support@sophos.com and we can raise one for you.
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