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High CPU usage

JL33

I have a client who is running Sophos Email Appliance v3.8.1.2 on a virtual server in vmware. In VCenter the server is showing 100% cpu utilization. According to the email appliance admin console, I'm seeing about 50,000-200,000 email velocity. The server has 2 CPUs which is the recommended number given the amount of mail velocity according to other Sophos documentation I've seen. Is mail velocity the usual culprit when it comes to high cpu usage or could it be something else? Any help would be great. Thanks!

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    Hello,

    High mail velocity usually doesn't affect cpu usage.

    Did you notice any alerts on the appliance ( for example, when you search for a message in the maillogs or any alert under "system status" on the appliance GUI ) ?

    Regards,

    Aiman Ansari | Network & Security Engineer 

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