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Sophos Email Appliance - Spam still getting through

jadedmia
We are using Sophos Email Appliance (latest patch) and according to Sophos we have everything configured the best way to block spam. Still continuing to recieve spam to users inboxes. Really blatant stuff like free gift cards and things like that. Anyone have any ideas on how to stop it? It seems like since about Febuary 2014 a lot more spam is getting through and being marked in the logs as legitimate. I have checked the allow lists and I don't have anything listed that it could be bypassing the policies.

Any help would be greatly appreciated because it seems to be from Sophos's last correspondence that they are basically unwilling to help any further.

James
:53647


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    Am I missing something?  There is nothing in the release notes about this Delayed Queue Readiness feature.  Makes me think they aren't ready to release it to the masses if it's not published and you have to call support to turn it on.  I'm about to attempt to wade through support to get it turned on, hopefully it makes some difference in 12 days.  If you've got it turned on and are waiting for it to take effect, please post whether it helps or not once you're at that point.  Just a mystery to me why this thread is basically the only mention of it.

    :57186
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  • 0

    Am I missing something?  There is nothing in the release notes about this Delayed Queue Readiness feature.  Makes me think they aren't ready to release it to the masses if it's not published and you have to call support to turn it on.  I'm about to attempt to wade through support to get it turned on, hopefully it makes some difference in 12 days.  If you've got it turned on and are waiting for it to take effect, please post whether it helps or not once you're at that point.  Just a mystery to me why this thread is basically the only mention of it.

    :57186
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