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Sophos Email Appliance - Spam still getting through

jadedmia
We are using Sophos Email Appliance (latest patch) and according to Sophos we have everything configured the best way to block spam. Still continuing to recieve spam to users inboxes. Really blatant stuff like free gift cards and things like that. Anyone have any ideas on how to stop it? It seems like since about Febuary 2014 a lot more spam is getting through and being marked in the logs as legitimate. I have checked the allow lists and I don't have anything listed that it could be bypassing the policies.

Any help would be greatly appreciated because it seems to be from Sophos's last correspondence that they are basically unwilling to help any further.

James
:53647


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    Does anyone know if there is any movement on Sophos' part to address this?  Snowshoe is continually getting worse for us, with at least five pairs of messages getting through each day.  The real frustration is that as soon as one of these gets through, I look up the sending IP on an mx site and it is usually listed with at least three blacklists.  It is starting to reflect poorly on our IT department.  We had recently renewed for five more years on Sophos (wasn't my decision), but I'm ready to cut my losses and look at another option.

    :55964
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  • 0

    Does anyone know if there is any movement on Sophos' part to address this?  Snowshoe is continually getting worse for us, with at least five pairs of messages getting through each day.  The real frustration is that as soon as one of these gets through, I look up the sending IP on an mx site and it is usually listed with at least three blacklists.  It is starting to reflect poorly on our IT department.  We had recently renewed for five more years on Sophos (wasn't my decision), but I'm ready to cut my losses and look at another option.

    :55964
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