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Sophos Email Appliance - Spam still getting through

We are using Sophos Email Appliance (latest patch) and according to Sophos we have everything configured the best way to block spam. Still continuing to recieve spam to users inboxes. Really blatant stuff like free gift cards and things like that. Anyone have any ideas on how to stop it? It seems like since about Febuary 2014 a lot more spam is getting through and being marked in the logs as legitimate. I have checked the allow lists and I don't have anything listed that it could be bypassing the policies.

Any help would be greatly appreciated because it seems to be from Sophos's last correspondence that they are basically unwilling to help any further.

James
:53647


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  • Add me to the list. I can't even manually block it. The last few days the domain extension has been like @xxx.click. The xxx part always changes but the .click is always there. I don't see a way to block all email that comes in with .click in the domain. I tried to go into Additional Policy and add a rule to block all emails that contain .click in the header by adding a rule to quarantine all emails that contain (substring match) and set the value as .click but it doesn't seem to work. 

    :55310
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  • Add me to the list. I can't even manually block it. The last few days the domain extension has been like @xxx.click. The xxx part always changes but the .click is always there. I don't see a way to block all email that comes in with .click in the domain. I tried to go into Additional Policy and add a rule to block all emails that contain .click in the header by adding a rule to quarantine all emails that contain (substring match) and set the value as .click but it doesn't seem to work. 

    :55310
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