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Sophos Email Appliance - Spam still getting through

jadedmia
We are using Sophos Email Appliance (latest patch) and according to Sophos we have everything configured the best way to block spam. Still continuing to recieve spam to users inboxes. Really blatant stuff like free gift cards and things like that. Anyone have any ideas on how to stop it? It seems like since about Febuary 2014 a lot more spam is getting through and being marked in the logs as legitimate. I have checked the allow lists and I don't have anything listed that it could be bypassing the policies.

Any help would be greatly appreciated because it seems to be from Sophos's last correspondence that they are basically unwilling to help any further.

James
:53647


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    Same issue here, product is configured correctly and Report as Spam feature doesn't seem to do any bit of good.  What's makes this irritating is that SpamHaus has almost all of these already marked as blacklisted. 

    Working with support even at tier 2 doesn't do any bit of difference.  Word on the street is that they won't be able to do anything for at least several months, so time to get used to this.  Spammers are using sophisticated approaches.  And that will take Sophos several months to catch up to them.

    :55050
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  • 0

    Same issue here, product is configured correctly and Report as Spam feature doesn't seem to do any bit of good.  What's makes this irritating is that SpamHaus has almost all of these already marked as blacklisted. 

    Working with support even at tier 2 doesn't do any bit of difference.  Word on the street is that they won't be able to do anything for at least several months, so time to get used to this.  Spammers are using sophisticated approaches.  And that will take Sophos several months to catch up to them.

    :55050
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