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Outlook Add-In - configuration possibilities of Add-In/APIs or web services

MatthiasSchmidt

Hello,

I have a short question about the Sophos Add-In for MS Outlook.

After the go live of our Sophos Email Appliance users screamed desperately for an Outlook Add-In to mark emails as Spam. 
With our old SonicWall solution they had the possibility to do this, mark an email as spam and add it automatically the the block list of our appliance.

Since we have the Sophos Add-In we noticed that the amount of SPAM increased pretty badly even the fact that most users mark Spam mails with the Add In.
After reading some more manuals we found out that Sophos doesn't add the senders of possible Spam mails to the block list of our appliance but sends it to Sophos Labs for analysis. 

So our CEO's wants us to develop our own Add In where users mark mails as spam mails and thanks to the add in we add the sender to the block list of our own appliance.

Does anybody of you know if Sophos Email Appliance offers any API or web service interfaces to do this?

Thank you very much and best regards

-Matthias Schmidt



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  • 0
    Hi Red_Warrior,

    thank you very much for your answer.
    Of course there are advantages, sending these mails to sophos labs for analyzing and blocking these mails globaly but honestly we want to allow our users to use and customize their own black list to block mails. We want them to customize it the easy way without first logging on the user center delivered by email appliance.

    Almost all other junk solutions come with this functionality and we were really suprised Sophos doesn't offer it.

    I already opened a feature request at sophos developement and according to the support guy we have a good chance Sophos really develops it or extends the existing add on.

    In case of the API, you're right. There are no interfaces delivered by sophos which we could use to bulid our own add in.
Reply
  • 0
    Hi Red_Warrior,

    thank you very much for your answer.
    Of course there are advantages, sending these mails to sophos labs for analyzing and blocking these mails globaly but honestly we want to allow our users to use and customize their own black list to block mails. We want them to customize it the easy way without first logging on the user center delivered by email appliance.

    Almost all other junk solutions come with this functionality and we were really suprised Sophos doesn't offer it.

    I already opened a feature request at sophos developement and according to the support guy we have a good chance Sophos really develops it or extends the existing add on.

    In case of the API, you're right. There are no interfaces delivered by sophos which we could use to bulid our own add in.
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  • 0 in reply to MatthiasSchmidt
    Hi Matthias,

    I would probably make an easy dns link for your users that resolves to the end user quarantine page. aka www.spam.mydomain.com. If you enable all of the features in users section of the end user interface users have the ability to individually approve or reject their own bulk and spam.

    If you would like to raise a feature request on the Astario forum, dev team does review the forums regularly. http://feature.astaro.com/
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