This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

I've been uploading a false positive report at Intellix for I need that and some other sites removed from the blocklist

The sites * and * are hosting Salesforce on Alibaba Cloud--a partnership between Salesforce and Alibaba Cloud to provide Salesforce services in China.

Intelix is mistakenly listing the sites, including, as malicious.

I work for Salesforce as a Product Management Director. 

Please fix this issue as soon as possible. 

This thread was automatically locked due to age.
  • Hi David,

    Thanks for reaching out to us. 

    When checking the site category these sites are recognized as when using Sophos Endpoint and Firewall products, I can confirm that these are currently categorized as "Computing and Internet". The site category was updated most recently as of January 25th. 

    The reports you'll find when using Sophos Intelix will do a real-time analysis of the website's content to provide the returned results. This can differ from what our Endpoint and Firewall products will return, site access should not be blocked at this time.

    I have followed up with our team to verify and will update you here.

    Kushal Lakhan
    Team Lead, Global Community Support
    Connect with Sophos Support, get alerted, and be informed.
    If a post solves your question, please use the "Verify Answer" button.
    The New Home of Sophos Support Videos!  Visit Sophos Techvids
  • Thanks!
    It looks like it's gone from VirusTotal.

Reply Children