Attend our upcoming Sophos Community Techtips episode to learn more about the new Sophos Universal Reader and Finder (SURF) tool developed by the experts on our Sophos Support team!
SURF is a support utility that was created to allow for easier and more in-depth troubleshooting and investigations through automating the extraction and analysis of the Sophos support log bundles – the SDU and CTR – from Sophos Central Endpoint and Sophos Firewall products.Note: The SURF tool is only available to Sophos Partners at this time.
Note: Sophos Partners who attended will receive their Sophos Store vouchers shortly.
Panel from Sophos Support
Also check out our SURF video on Sophos Techtips!
Apologies for the delay. Sarah Buendia will follow up with you.
Never received any instructions as you informed.
Apologies for the inconvenience. This issue should now be resolved. Access to https://community.sophos.com/sophos-partners/surf/ is permitted, so long as you have the "Sophos Partner" Community badge. More info on that here: https://community.sophos.com/w/member-recognition/48/sophos-partners
https://community.sophos.com/sophos-partners/surf/ is not available yet...
The SURF tool is now available through our Sophos Partner Portal: https://partners.sophos.com/prm/English/c/tech-tools