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My gateway is not connecting

Sophos User5771 over 2 years ago

I have setup a ZTNA gateway on a VMWare ESXi using the instructions mentioned in ZTNA setup . But I am not getting a home page to login

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Tejas Kashyap over 2 years ago +2

Hi, Could you provide a bit more info on your deployment? Is the gateway in a connected state on Sophos Central? And has the necessary A-record been added to the DNS server for the gateway? https://docs…

0 Matthias Buettner over 2 years ago in reply to Sophos User5771

You´ve got a second NIC with IP 10.42.0.1 why is this?
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0 Sophos User5771 over 2 years ago in reply to Matthias Buettner

That is something internal to gateway . It will help you know that it is connected
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0 LuCar Toni over 2 years ago in reply to Sophos User5771

Do you have checked the NTP Service is linked to the VM?

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0 Matthias Buettner over 2 years ago in reply to LuCar Toni

@Sophos User5771 where to you put the configuration of the 2nd NIC to ztna-gateway config as I know within in the setup process you can give only one IP Adress to zntn-gateway config?

@LuCar Toni you mean within ESXi?
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0 Sophos User5771 over 2 years ago in reply to Matthias Buettner

That IP will be automatically configured by the gateway . We specify only one IP when we setup the gateway.
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+1 Tejas Kashyap over 2 years ago in reply to Matthias Buettner

Updating this thread. Thanks, Matthias for your time. We had a debug session and the issue has been resolved and the gateway is managed. The issue was with an upstream firewall rule allowing traffic to AWS. Please feel free to reach out in case you need any help.
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