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Since the support portal is still disable today, I only can share the issue over community.This morning two of our customers found their XG's CPU was up to 100%.
And the network become unstable.
Stop the IPS service will resolve the issue.
But when restart IPS service, CPU is up to 100% again!
The firmware version is 17.5.14 MR-14.
My office's XG is this version too, but the issue didn't happen in my office.Any suggestion?
Hi Shunze,we had this issue too on aXG210 18.01 MR-1-Build396Can you login to the advanced shell and tell us what processes consume the CPU?What we found out:1) Even if you set Detect and prevent:None…
Checked my appliances, no issue at all. Does the pattern update date actually match with this date?
Can you reference the current Load on the gateway, is there any stream, going on, which IPS touches? Current activities - Live connection. Anything with a higher MB rate then usual.
I cannot report such issues from my systems but all are v18 MR4.
What is your appliance hardware type?
Please be aware, that you will not receive pattern updates for IPS on below v18 MR1 appliances from tomorrow on!