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IPS service makes CPU up to 100% this morning

Shunze Lee

Dear All,

Since the support portal is still disable today, I only can share the issue over community.

This morning two of our customers found their XG's CPU was up to 100%.

And the network become unstable.





Stop the IPS service will resolve the issue.

But when restart IPS service, CPU is up to 100% again!

The firmware version is 17.5.14 MR-14.

My office's XG is this version too, but the issue didn't happen in my office.

Any suggestion?

Shunze



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    Checked my appliances, no issue at all. Does the pattern update date actually match with this date? 

    Can you reference the current Load on the gateway, is there any stream, going on, which IPS touches? Current activities - Live connection. Anything with a higher MB rate then usual. 

    __________________________________________________________________________________________________________________

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  • 0

    Checked my appliances, no issue at all. Does the pattern update date actually match with this date? 

    Can you reference the current Load on the gateway, is there any stream, going on, which IPS touches? Current activities - Live connection. Anything with a higher MB rate then usual. 

    __________________________________________________________________________________________________________________

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