Hi
In case it helps anyone trying to use the Ring doorbell App behind an XG when SSL/TLS decryption is enabled, you will need to a custom SSL/TLS inspection rule.
Ports used by the Ring device are here: The Protocols and Ports Used by Ring Devices – Ring Help
Add a new Service (Hosts & Services / Services / Add) which includes TCP ports 9998, 9999, 15063 and 15064.
Add a new SSL/TLS inspection rule to "Top" (Rules and Policies / SSL/TLS inspection rules / Add).
Action: Don't decrypt
Source zones: as required
Destination zones: WAN
Services: your new Service
RING will not tell you the destination URLs or IP addresses used by their apps. Not helpful.
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