Since upgrading from V17.5 to 18.0.1.396 I have not been able to sync with Sophos as seen in the capture from the license.log file:
ERROR Sep 24 19:52:04 [4154307968]: Certificate signing Failed : Device not found...:(
ERROR Sep 24 19:52:04 [4154307968]: certificate signing request() : parsing failed...
INFO Sep 24 18:59:05 [4154279296]: licensing_do_applianceupdate : request : { "serialNumber": "XXXXXXXXXXXX", "applianceAttributes": [ { "name": "firmwareVersion", "value": "18.0.1.396" } ] }
ERROR Sep 24 18:59:05 [4154279296]: curl_easy_perform(58) failed: Problem with the local SSL certificate
ERROR Sep 24 18:59:05 [4154279296]: licensing_do_applianceupdate() : Problem in contacting Server
I have tried regenerating the certificate and set the NTP to a local sources and updated.
the error still is happening.
I have noticed the firewall also has some Certificate authorities expired not sure if that will matter.
Can anyone help me?
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