After Upgrade from 17.5 MR13 to MR14 Sophos VPN CLient fails to connect (urgent)

Hello,

i upgrade my MR13 o MR14 and now the Sophos VPN Client fails to connect.

This worked from MR12 to MR13 and after MR14 it fails.
No login possible.

i download the new Client from userportal after MR14 upgrade, but still no connection available.

Log Viewer is no option, this Log Viewer is only spinning a wheel forever..

Thu Aug 13 20:36:22 2020 OpenVPN 2.3.8 i686-w64-mingw32 [SSL (OpenSSL)] [LZO] [IPv6] built on Jul 3 2017
Thu Aug 13 20:36:22 2020 library versions: OpenSSL 1.0.2l 25 May 2017, LZO 2.09
Thu Aug 13 20:36:22 2020 MANAGEMENT: TCP Socket listening on [AF_INET]127.0.0.1:25340
Thu Aug 13 20:36:22 2020 Need hold release from management interface, waiting...
Thu Aug 13 20:36:22 2020 MANAGEMENT: Client connected from [AF_INET]127.0.0.1:25340
Thu Aug 13 20:36:22 2020 MANAGEMENT: CMD 'state on'
Thu Aug 13 20:36:22 2020 MANAGEMENT: CMD 'log all on'
Thu Aug 13 20:36:22 2020 MANAGEMENT: CMD 'hold off'
Thu Aug 13 20:36:22 2020 MANAGEMENT: CMD 'hold release'
Thu Aug 13 20:36:28 2020 MANAGEMENT: CMD 'username "Auth" "juergen"'
Thu Aug 13 20:36:28 2020 MANAGEMENT: CMD 'password [...]'
Thu Aug 13 20:36:28 2020 Socket Buffers: R=[65536->65536] S=[65536->65536]
Thu Aug 13 20:36:28 2020 MANAGEMENT: >STATE:1597343788,RESOLVE,,,,,,
Thu Aug 13 20:36:28 2020 Attempting to establish TCP connection with [AF_INET]93.241.42.218:8443 [nonblock]
Thu Aug 13 20:36:28 2020 MANAGEMENT: >STATE:1597343788,TCP_CONNECT,,,,,,
Thu Aug 13 20:36:38 2020 TCP: connect to [AF_INET]a.b.c.d:8443 failed, will try again in 5 seconds: Das System hat versucht, einem Verzeichnis, das sich auf einem mit JOIN zugeordneten Laufwerk befindet, ein Laufwerk mit SUBST zuzuordnen.
Thu Aug 13 20:36:43 2020 MANAGEMENT: >STATE:1597343803,RESOLVE,,,,,,
Thu Aug 13 20:36:43 2020 MANAGEMENT: >STATE:1597343803,TCP_CONNECT,,,,,,
Thu Aug 13 20:36:53 2020 TCP: connect to [AF_INET]a.b.c.d:8443 failed, will try again in 5 seconds: Das System hat versucht, einem Verzeichnis, das sich auf einem mit JOIN zugeordneten Laufwerk befindet, ein Laufwerk mit SUBST zuzuordnen.

Parents Reply
  • Hi Jürgen!

    Thx!

    I tried a restart, but it didn't helped.

    I analyzed the OpenVPN log and it seems that it has something to do with the personal certificates.

    As Sophos messed the wohle certificate thing when the Comodo / Sectigo Root expired, I think they have changed something on the certificate validation method in MR-14/MR-14-1.

    I need to investigate this further.

    Regards,

    Christian

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