A computer is no longer sending security heartbeats to Sophos Firewall

Hello,

 

We get loads of mails with this alert, I want to disable this specific alert, however we can't find the setting to disable this one, I've tried multiple alerts already in the global settings but Can't seem to find the correct one. Can someone assist me in this?

Parents Reply
  • Hello Emmosophos,

     

    No, these computers are still in our environment. Computerwise, since We are a company with many off site locations. People will take their laptops home.

    This alert don't happen for every laptop (which is a relief.) 

     

    Sophos central is the instance which is sending the alert. 

     

    I hope you have enough info for an solution now

     

    Regards,

     

    VNCT

     

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