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SFM - Push template to XG broken?



I use the template function to deploy new firewalls for my custommers with a default configuration I created as a template since many years now...

But I'm trying to deploy a new firewall today and I'm trying to push my template and it does not push the whole configuration to it. It pushes randomly just a few objects (between 0 and 50), and it says in the Management System Events that it's successful, with the number written in green, but it's not successful because it should push ~570 objects and not 50 or less...


I don't know if the problem is due to the 17.1.2 MR-2 firmware of SFM, but the last firewall sucessfully deployed before this ont which is not working, was when my SFM was still in 17.1.1 MR-1 firmware version.


The firewall which has to be deployed with the template is an XG115W 17.5.10 MR-10 (tried with the 17.5.3 MR-3 firmware which was installed by default and the result is the same).


Any ideas ?





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  • Hello,


    No, the 1st October, they said that in the last case update 3 days ago.

    The case hase been opened the 11 March, the issue is still there, and the next update from the development team is for the 1st October.


    XG Certified Engineer

    Sophos Gold Partner - Reseller from Lyon, France

  • Hi folks,

    maybe we can ask for an update from H_Patel , 4 months wait with a support case issued is a bit long enemy opinion


    V18.0.x - e3-1225v5 6gb ram on 4 port MB with AP55c -20w. 
    2 AP55s and 2 APX120s having a holiday until software update is released.
    If a post solves your question use the 'This helped me' link.