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SFM - Push template to XG broken?

Hello,

I use the template function to deploy new firewalls for my custommers with a default configuration I created as a template since many years now...

But I'm trying to deploy a new firewall today and I'm trying to push my template and it does not push the whole configuration to it. It pushes randomly just a few objects (between 0 and 50), and it says in the Management System Events that it's successful, with the number written in green, but it's not successful because it should push ~570 objects and not 50 or less...

I don't know if the problem is due to the 17.1.2 MR-2 firmware of SFM, but the last firewall sucessfully deployed before this ont which is not working, was when my SFM was still in 17.1.1 MR-1 firmware version.

The firewall which has to be deployed with the template is an XG115W 17.5.10 MR-10 (tried with the 17.5.3 MR-3 firmware which was installed by default and the result is the same).

Any ideas ?

Thanks.

Regards

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0 RTG over 3 years ago

Hi VikenNajarian,

I'm also having a problem with pushing configuration from SFM to XG devices, I just wondering if what is your XG Central Management configuration and in SFM configuration? I really do appreciate your kind response.

Thank You

Jay
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0 VikenNajarian over 3 years ago in reply to RTG

Hi Jay,

It depends of the firewall that I'm managing. I'm using templates to push a preconfigured template to new out of the box XG firewalls before customizing them to the customer and installing them on their site.

In SFM 17.1.2 and 17.1.3 the XG Central Management is not configured before trying to push template and the issue is still the same right now.

Only 17.1.1 works for template pushing to new devices.

Viken

XG Certified Architect

Sophos Gold Partner - Reseller from Lyon, France
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0 rfcat_vk over 3 years ago in reply to VikenNajarian

Hi folks.

please raise a support case.

Ian

XG115W - v20 GA - Home

XG on VM 8 - v20 GA

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0 RTG over 3 years ago in reply to VikenNajarian

Hi VikenNajarian,

Understood, do you have guidelines on how to downgrade the firmware in CLI?

Thank You

Jay
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0 VikenNajarian over 3 years ago in reply to rfcat_vk

Hello

The support case is already opened since few weeks, here is the number: #9760767

The last update I received was Wednesday, and they said that they will have a feedback from the development team on 01-Oct.

Viken

XG Certified Architect

Sophos Gold Partner - Reseller from Lyon, France
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0 VikenNajarian over 3 years ago in reply to RTG

Hi Jay,

There is no way to downgrade permanently on SFM. So the trick is to type "Enter" when the SFM is booting, and then you will have the choice to choose the firmware to load, and you will load the firmware that you want to boot.

Then after the next reboot it will automaticaly boot on the newest firmware, so you will have to do the trick at every boot.

Viken

XG Certified Architect

Sophos Gold Partner - Reseller from Lyon, France
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0 RTG over 3 years ago in reply to VikenNajarian

Hi VikenNajarian,

Thank you for your help
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0 rfcat_vk over 3 years ago in reply to VikenNajarian

Hi.

do you really mean 1st October or 1st June?

Ian

XG115W - v20 GA - Home

XG on VM 8 - v20 GA

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0 VikenNajarian over 3 years ago in reply to rfcat_vk

Hello,

No, the 1st October, they said that in the last case update 3 days ago.

The case hase been opened the 11 March, the issue is still there, and the next update from the development team is for the 1st October.

Viken

XG Certified Architect

Sophos Gold Partner - Reseller from Lyon, France
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0 VikenNajarian over 3 years ago in reply to rfcat_vk

Hello,

No, the 1st October, they said that in the last case update 3 days ago.

The case hase been opened the 11 March, the issue is still there, and the next update from the development team is for the 1st October.

Viken

XG Certified Architect

Sophos Gold Partner - Reseller from Lyon, France
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0 rfcat_vk over 3 years ago in reply to VikenNajarian

Hi folks,

maybe we can ask for an update from H_Patel , 4 months wait with a support case issued is a bit long enemy opinion

Ian

XG115W - v20 GA - Home

XG on VM 8 - v20 GA

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