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Sophos web appliance and Skype

Sarah77

Hi there everyone.

I'm trying to use Skype in my organisation through the Sophos web appliance but I'm not having much luck.

Sophos are telling me that they "do not support proxying Skype through the Sophos Web Appliance". Skype can't give me a list of https websites or IP addresses to add the the scanning exemption list.

Has anyone else managed this because I need to get this working. I can't just bypass the proxy server for Skype, what's the point of having a proxy server if you do that !!!

Surely someone else has had this issue??? Help please.

Thanks

Sarah

:29627


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    I have it working here at our office with Skype.  I can't remember right off hand what I did to get it to work.  I know we had to add Skype's website to a global allow list.  I think we had to open up the ports for video conferencing on our firewall.  And it seems like we had to add Skypes secure certificate to the HTTPS Certificate Scanning portion of the web appliance.

    I can't remember it all or exactly what we did.  And it has been a few months since we got that working.  I am sure it is still working but I am not a regular Skype user.  It is used by 2 of our employees to video conference with each other.  I will have to check with them to see if they are even using it and if they are using it if it is even working.

    When you go to use Skype - check to see what is getting blocked from your web appliance reports.  If it is a specific IP address getting blocked - might have to open that IP Address and any related ports on your firewall as well.

    I know this is probably more of a benign informational, non-informational post.

    If I can remember or figure out what I did to get it working I'll post back.  But my memory and recollection will be extremely rusty.

    ON EDIT:

    I have skype.com and skypeassets.com as Globally Allowed for sure.  I'll keep checking my other setttings on this.

    :33283
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    I have it working here at our office with Skype.  I can't remember right off hand what I did to get it to work.  I know we had to add Skype's website to a global allow list.  I think we had to open up the ports for video conferencing on our firewall.  And it seems like we had to add Skypes secure certificate to the HTTPS Certificate Scanning portion of the web appliance.

    I can't remember it all or exactly what we did.  And it has been a few months since we got that working.  I am sure it is still working but I am not a regular Skype user.  It is used by 2 of our employees to video conference with each other.  I will have to check with them to see if they are even using it and if they are using it if it is even working.

    When you go to use Skype - check to see what is getting blocked from your web appliance reports.  If it is a specific IP address getting blocked - might have to open that IP Address and any related ports on your firewall as well.

    I know this is probably more of a benign informational, non-informational post.

    If I can remember or figure out what I did to get it working I'll post back.  But my memory and recollection will be extremely rusty.

    ON EDIT:

    I have skype.com and skypeassets.com as Globally Allowed for sure.  I'll keep checking my other setttings on this.

    :33283
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