Thread Info
  • State Suggested Answer
  • Locked Locked
  • Replies 4 replies
  • Answers 1 answer
  • Subscribers 3 subscribers
  • Views 20018 views
  • Users 0 members are here
Options
Suggested
This discussion has been locked.
You can no longer post new replies to this discussion. If you have a question you can start a new discussion

Sophos Web Appliance License?

searching1

Hi,

Good day!

Just want to ask if we always need to update our sophos web appliance license. I have a spare appliance and I want to set it up to another branch office.

My Questions are

1. Do we always need to update/buy license so we could use the appliance?

2. What if do not purchase a new one, what will be the result?

3. How to verify the license expiration or its details?

thank you



This thread was automatically locked due to age.
  • 0
    Hello searching1,

    Licenses are based on users, and not how many appliances you have, with the exception of how many Web Appliance Virtual Machines you install.

    You should use the same activation key you used for your previously installed appliance. If you have any issues during the installation wizard with your activation key, please contact Technical Support and they can see if you have the more current key for your Sophos Web Appliance license, or tell you if you need the license updated.

    Petr.
  • 0 in reply to PetrBenda
    Thanks Petr,
    So the appliance are based on the no. of users. is that on filtering?. for example let say I have 60 users and i purchased only for 50 so the other 10 users will no be filtered? So how to verify the license is it included on the devices setting/details?

    thanks
  • 0 in reply to PetrBenda

    Hello Petr,

    at the moment we use the virtual WebAppliance. We would like to install a secondary appliance which should be a Hardware WebAppliance. Can i use the existing user licenses of the Web Protection Suite or do i need to license seperately for the hardware appliance?

    Regards,

    Michael

  • 0 in reply to MichaelEberle

    Michael,

    nice question. I have a couple of customer that have the reversed situation, only one physical Sophos Web Appliance and they would like to have a cluster with the virtual appliance.

    As I know you cannot mix, but because license is based on USers and not Appliances, this should be possible. Let's see the answer!

Unfiltered HTML