PureMessage Exchange and SQL Downtime?

Question

Hi, What happens when the SQL Server used by Puremessage Exchange is not available? Is all email traffic blocked? Or just the spam actions are impacted? Thanks :42878

Reginald · Accepted Answer

Hi,

The general answer is that things should carry on as normal from a scanning and protection perspective.

PureMessage has 4 databases:

SavexCnfg - Configuration 
 SavexDir - Directory/AD 
 SavexQuar - Quarantine 
 SavexRprt - Reporting

As access to these is not available, PureMessage will act accordingly:

* The PureMessage console is not available as this requires access to SavexCnfg 
 * SMTP policy exceptions are not applied, as the email addresses are stored in SavexDir 
 * Quarantine data is cached, ready to be written to SavexQuar later 
 * Reporting data is cached, ready to be written to SavexRprt later

From PureMessage 3.1.3 onwards, SQL needs to be online for the Sophos PureMessage service to start - but if already running when SQL goes offline it will continue.

Regards,

Reginald :43787