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pure message error.

trueuser over 12 years ago

hello all,

I am evaluating Puremessage (3.1.2.0)on exchange 2007. I am getting these emails,

Event: Unexpected error

Message ID: PureMessage has encountered an application error

Error: 0x80131500

Job: SMTP

Secondly, I want to block all executables coming in or going out from puremessage, how would that be possible,

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0 frannylooo over 12 years ago

hello,
the first issue sounds like it might be a complicated issue (and maybe even a defect). I would recommend gathering the sophos sdu logs and submitting a ticket to support.
http://www.sophos.com/en-us/support/knowledgebase/33533.aspx
1-888-Sophos-9
the second question regarding the extension scanning can be found here:
http://www.sophos.com/sophos/docs/eng/instguid/pmex_31_seng.pdf#page18
section 7 page 18
:35577
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0 frannylooo over 12 years ago

hello,
the first issue sounds like it might be a complicated issue (and maybe even a defect). I would recommend gathering the sophos sdu logs and submitting a ticket to support.
http://www.sophos.com/en-us/support/knowledgebase/33533.aspx
1-888-Sophos-9
the second question regarding the extension scanning can be found here:
http://www.sophos.com/sophos/docs/eng/instguid/pmex_31_seng.pdf#page18
section 7 page 18
:35577
Cancel
Vote Up 0 Vote Down

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