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Offline Updating

gabbag17

We cannot connect our servers to the internet so require an ability to update the appliances with the latest AV files offline.

Can you download AV updates manually and provide them to a management appliance to push out to web appliances?

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    Hi gabbag17,

    Can you describe any more about your setup?  AV data, URL categorization data, and appliance software are updated directly from Sophos via HTTP.  This happens individually on each Web Appliance and the data isn't centrally controlled by the management appliance.

    Normally the appliance has HTTP connectivity so this isn't a problem.  Or are you only using the appliance to filter internal traffic only?  Eg. On an air-gapped network?

    Thanks,
    Tom.

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    Hi Tom,

    Yes our setup would be used to scan traffic between networks that are air gapped from the internet.

    Thanks

    Giles

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    Hi Giles,

    Thanks for the clarification.  I'm afraid there is really no built-in way to set this up.  By design the appliance needs to pull down these updates via HTTP.

    The only possibility would be to replicate the contents of our update server (via an external script) and have the appliance update from there.  However, this does fall outside the realm of the managed support we provide for the appliance, and also requires customization to the backend of the appliance.

    If you contact our Professional Services team they should be able to discuss what options you have and if this kind of setup is feasible.

    Sorry i couldn't be of more help.

    Tom.

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