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Every time we reboot Exchange server, PureMessage won't start

Hi,

Every time we reboot our Exchange server the PureMessage service won't start.  Uninstall / Reinstall gets it back up and running.  Is this a known issue?  Exchange 2010.

thanks,

Nicholas

:20359


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  • This is the error in the event log after rebooting:

    Event ID: 1000

    Source: Application Error

    Faulting application name: SavexSrvc.exe, version: 4.1.0.0, time stamp: 0x4bb37f85

    Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c8f9

    Exception code: 0xc0000005

    Fault offset: 0x000000000004e4b4

    Faulting process id: 0x1c60

    Faulting application start time: 0x01ccc9efa4a3622f

    Faulting application path: C:\Program Files\Sophos\PureMessage\Bin\SavexSrvc.exe

    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

    Report Id: e3d8aea3-35e2-11e1-8eeb-00259027cc2d

    :20361
Reply
  • This is the error in the event log after rebooting:

    Event ID: 1000

    Source: Application Error

    Faulting application name: SavexSrvc.exe, version: 4.1.0.0, time stamp: 0x4bb37f85

    Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c8f9

    Exception code: 0xc0000005

    Fault offset: 0x000000000004e4b4

    Faulting process id: 0x1c60

    Faulting application start time: 0x01ccc9efa4a3622f

    Faulting application path: C:\Program Files\Sophos\PureMessage\Bin\SavexSrvc.exe

    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll

    Report Id: e3d8aea3-35e2-11e1-8eeb-00259027cc2d

    :20361
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