Upgrade to PureMessage 3.1 - SQL Express service pack issue

Question

Hi all,

so my current setup is this:

Server 2003/Exchange 2003 - Pure Message 3.0.2.0 SQL Express 2005 SP2

I need to upgrade to PureMessage 3.1 before the end of the month and I have reviewed the system requirements that say I need SQL Express 2005 SP3. Any guidance on how I upgrade from SP2 to SP3?

Spoke to support and they said that the PM installer would not do this for me so I need to do it myself but could offer no guidance. Basically I have so far downloaded the SQLEXPR32.EXE from the following location http://www.microsoft.com/en-us/download/details.aspx?id=15291 but have a feeling that it may try to install a new instance and not upgrade the existing SOPHOS db. Struggling to find any information on this, all I want to do is apply the standalone SP3 to my existing instance of SQL Express 2005

Anybody had any experience of this? Any guidance gratefully accepted.

Cheers

Chunk

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Chunk · Accepted Answer

Hi all, just wanted to update you with how this problem was resolved. So I ran the 'service pack' exe that I downloaded from MS (link in my first post) and as I feared it attempted to install a new instance of SQL Express 2005. It went through the wizard asking all kinds of questions such as authentication mode, not knowing if I was going to do anything 'detrimental' I figured the best thing would be to cancel it so as not to mess with the already installed SOPHOS instance. I then called support and spoke to somebody in Canada who was very helpful, I explained the situation, he spoke to his escalation engineer and they came back with the advice of just running the PureMessage upgrade as it would work just fine with SQL Express 2005 sp2. They were right and 4 days on it is running as it always did, flawlessly. :smileyhappy: So next time I need to do an upgrade perhaps I will have to do a complete reinstall and get the original instance of SQL Express 2005 sp2 out of there but in the meantime I can rest knowing that our mail is covered. Got a new mail server planned soon so this may all be academic anyway. Thanks to QC/Christian for his replies on this thread and thanks to Sophos support, one of the reasons we keep signed up. Cheers Chunk :27273