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Can't open PureMessage Manage Quarantine

yuonher

Hi,

I have problem with puremessage manage quarantine and reporting.

When I open manage quarantine, below error message appear:

An error occurred when querying the quarantine: 

Can't call method "prepare" on unblessed reference at /opt/pmx/lib/site_perl/5.8.7/PureMessage/MessageStore/pmdb/MessageSet.pm line 215. 

Any body have experience dealing with this problem? really appreciate your help.

Best Regards

:18023


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  • 0

    Thanks in advance Jason for the respond,

    Yes the database is on the same machine. I checked the database status, it is stopped with below error:

    $ ./pmx-database status

    /libexec/ld-elf.so.1: Shared object "libpq.so.5" not found, required by "pg_ctl"PostgreSQL database is not running.

    Tried to search libpq.so.5, it looks there:

    pmx# find /opt/pmx -name "libpq.so.5"

    /opt/pmx/var/snapshot/Initial_Install/data/lib/libpq.so.5

    /opt/pmx/var/snapshot/Initial_Install/data/postgres-8.3.3/lib/libpq.so.5

    /opt/pmx/lib/libpq.so.5/opt/pmx/postgres-8.3.3/lib/libpq.so.5

    :18093
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  • 0

    Thanks in advance Jason for the respond,

    Yes the database is on the same machine. I checked the database status, it is stopped with below error:

    $ ./pmx-database status

    /libexec/ld-elf.so.1: Shared object "libpq.so.5" not found, required by "pg_ctl"PostgreSQL database is not running.

    Tried to search libpq.so.5, it looks there:

    pmx# find /opt/pmx -name "libpq.so.5"

    /opt/pmx/var/snapshot/Initial_Install/data/lib/libpq.so.5

    /opt/pmx/var/snapshot/Initial_Install/data/postgres-8.3.3/lib/libpq.so.5

    /opt/pmx/lib/libpq.so.5/opt/pmx/postgres-8.3.3/lib/libpq.so.5

    :18093
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