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Can't open PureMessage Manage Quarantine

Hi,

I have problem with puremessage manage quarantine and reporting.

When I open manage quarantine, below error message appear:

An error occurred when querying the quarantine: 

Can't call method "prepare" on unblessed reference at /opt/pmx/lib/site_perl/5.8.7/PureMessage/MessageStore/pmdb/MessageSet.pm line 215. 

Any body have experience dealing with this problem? really appreciate your help.

Best Regards

:18023


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Parents
  • The manager should query the directory for postmaster.pid in /opt/pmx/postgres/var/data/.  This is the same as what should be found when doing a pmx status.

    The permissions of the file should be 600 with ownership of pmx:pmx, it should contain the PID of the postmaster process.

    -Jason

    :35653
Reply
  • The manager should query the directory for postmaster.pid in /opt/pmx/postgres/var/data/.  This is the same as what should be found when doing a pmx status.

    The permissions of the file should be 600 with ownership of pmx:pmx, it should contain the PID of the postmaster process.

    -Jason

    :35653
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